Referral Program
Effective Date: 26 May 2025
These terms govern participation in Resly’s Customer Referral Program (“Program”), designed to reward current clients who refer new business to Resly.
1. Eligibility
To participate as a Referrer, you must be a current Resly client in good standing. The Referee (the referred business) must be a new customer who has not previously engaged with Resly in a sales or onboarding process.
Referral Process
To qualify as a valid referral, the Referrer must introduce the Referee before a product demo has been booked. Accepted introduction methods are:
- An email introduction directly to the Resly team, or
- Submission via Resly’s official referral form (link to be provided upon launch)
Note: Referrals submitted through any other method will not be eligible for rewards.
3. Reward Structure
Referrer Reward:
- The Referrer will receive an amount equal to the Referee’s first month of monthly recurring revenue (MRR), capped at $1,000 AUD.
- Reward is issued one month after the Referee goes live (i.e., completes onboarding and pays their first subscription invoice).
- The reward may be applied as a credit to the Referrer’s Resly account or processed as a bank transfer.
Referee Reward:
- The Referee will receive $500 AUD off their onboarding fee, applied directly to their onboarding invoice.
4. Reward Limits
- The total combined reward (Referrer + Referee) is capped at $1,500 AUD per referral.
- Each Referrer may receive rewards for multiple referrals, but individual referral rewards are subject to the $1,500 cap per referral instance.
5. Successful Conversion Criteria
To be considered a successful referral, the Referee must:
- Sign up with Resly and complete onboarding,
- Go live on the Resly platform, and
- Pay their first month’s subscription.
6. Referral Management
All referrals will be tracked and managed by:
- Megan Armfield
- Sam Steel
- Elie Guetta
Referrers must either:
- Notify one of the above directly, or
- Loop them into the introduction email
to ensure proper tracking and reward processing.
7. General Conditions
- Resly reserves the right to amend, suspend, or terminate the Program at any time without notice.
- Rewards are subject to verification and may be withheld or cancelled if fraud or abuse is suspected.
- Participation in the Program constitutes acceptance of these Terms & Conditions.